Delivery Policy

Delivery of your new product is done with great care at the SQ Swim Shop.

For your convenience, we’ll deliver via Australia Post Express Post anywhere within Australia. All racing suits will be posted via Australia Post Express Post and require a signature upon delivery - please track your parcel using the con note provided.  Orders under $100 will be shipped for a flat fee of $14.00. Orders over $100 will be shipped free of charge. 

We are now shipping world-wide - the pricing set is for up to 2 items.  If you'd like to purchase additional items, send us an email & we'll calculate the postage rate for you.

The SQ Swim Shop will make best efforts to deliver products within 5 working days to the address specified by your during the purchase process.

Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. Just to keep you in the loop, we'll notify you when your product is dispatched and we will provide you with all the details you need to track your order.

Don't worry if you're not at home when the product/s are delivered. Australia Post will leave a card at your home advising you that an attempt has been made to deliver your product. Your new product will then be available to be collected at your local post office. You will find information about the post office location on the card left by the courier.

The SQ Swim Shop is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfill your order, we will notify you within 2 business days to arrange for a full refund.